Certifications

MAGEMA B.V. of course considers quality to be of supreme importance. The possession of the ISO 9000-2008 certificate emphasises this. 

A properly-working quality assurance system is an important precondition for the efficient management of business operations. MAGEMA B.V.’s customers can and should expect a high level of service concerning their consignments. In order to be able to realise these deliveries under the right conditions, a good and clear organisational setup is required. 

We have defined the entirety of our procedures, resources, authorities and measures with the greatest care in our quality manual. This contributes to the clarity and straightforwardness of working. 

Our customers value the products and services supplied by MAGEMA B.V. highly and with our quality policy we want to make sure this does not change.  It is an effective and efficient system by means of which the contractual requirements, expectations and needs of customers can be fulfilled. 

This is achieved by:

• Continuous maintenance of contacts with clients and suppliers
• Continuing to take notice of our customers’ expectations and needs
• Realisation of great quality consciousness in every employee
• Continuing to optimise business processes
• Carrying out measurements in order to use the results to formulate objectives in a more focused way

We remain convinced that in our quality care system we also have a customer care system. It says in fact that we do everything we can to be able to fulfil optimally the expectations and needs of our customers. And that is certainly what MAGEMA B.V. champions!